Terms and Conditions

Radio Amateurs Old Timers Club (RAOTC) — Last updated: 28-Aug-2026

These Terms and Conditions (“Terms”) apply to membership, event bookings (including club lunches), and purchases of products (including newsletter back issues on USB disk and other club merchandise) made through this website or directly with the Radio Amateurs Old Timers Club (“RAOTC”, “the Club”, “we”, “us” or “our”). By joining as a member, booking an event, or purchasing a product from us, you (“you” or “the member”) agree to these Terms.

These Terms should be read together with the Club’s Rules of Association. If there is any conflict between these Terms and the Club’s Rules on a membership matter, the Rules take precedence.

1. About the Club

RAOTC is The Radio Amateurs Old Timers Club, Incorporation No. A0042780C with its registered address at 42 Fourth St Black Rock VIC 3193. Contact us at raotc@raotc.org.au.

2. Membership

2.1 Joining

Membership is open to anyone with an interest in amateur radio, subject to approval by the Committee. See the Join page for more information.
Membership fees are $18 per year payable annually.
New members joining partway through the membership year may be charged a pro-rata fee at the Club’s discretion.

2.2 Renewal and lapsing

Membership runs for a period of 12 months and is renewable each 1 May.
If a renewal fee is not paid within 26 weeks, membership may lapse and access to member benefits may cease.

2.3 Resignation and cancellation by the Club

You may resign your membership at any time by notifying the Committee in writing.
The Committee may suspend or cancel a membership in accordance with the Club’s Rules, including for non‑payment of fees or conduct inconsistent with the Club’s values.

3. Club Lunches and Events

Bookings for lunches and other events must be made and paid for in advance through the methods advertised for that event.
Numbers are often confirmed with the venue ahead of time, so cancellation cut-offs apply — see the Refund Policy below.
The Club reserves the right to change the venue, date, catering or speaker for an event, or to cancel an event, where circumstances require it (for example insufficient bookings, venue unavailability, or unforeseen circumstances). Where the Club cancels an event, members are entitled to a full refund of any amount paid for that event.

4. Products (Newsletter Back Issues on USB & Merchandise)

The Club sells a small range of products, including back issues of the Club newsletter supplied on USB disk,.
Prices are shown in Australian dollars (AUD) are not inclusive of GST, as the Club is not registered for GST, and do not include postage unless stated.
Products are supplied subject to availability. If an item you have ordered and paid for is unavailable, we will notify you and provide a full refund or offer an alternative.
Please allow 5 business days for postage of physical items within Australia. The Club ships its magazine internationally.

5. Refund Policy

This section sets out when refunds are available for membership fees, event bookings and product purchases. Nothing in this Refund Policy limits your rights under the Australian Consumer Law — see section 5.4 below.

5.1 Membership fees

Membership fees are generally non-refundable once your membership has been processed, as they support the Club’s ongoing running costs.
If you resign within 14 days of first joining, and have not attended any Club event or received any member benefit (such as a newsletter or member discount) in that time, we will refund your membership fee in full.
If you were charged in error, or charged twice for the same membership period, we will refund the incorrect amount in full.

5.2 Lunches and events

When you cancel	Refund
More than 5 business days before the event	Full refund
Within 5 business days of the event	No refund, unless your seat can be resold/reallocated, or at the Committee’s discretion (catering and venue costs are often already committed by this point)
Non-attendance / no-show without notice	No refund
Event cancelled or significantly changed by the Club	Full refund

5.3 Products (including newsletter USB disks)

Change of mind: Because newsletter back issues are supplied on physical media (USB disk), we cannot offer a change-of-mind refund once the item has been posted, opened or used. Change-of-mind returns for other unopened, unused merchandise may be accepted within 14 days of purchase, at the Club’s discretion, with the buyer covering return postage.
Faulty, damaged or not as described: If a USB disk or other product you purchase is faulty, damaged in transit, or significantly different from its description, contact us at raotc@raotc.org.au within a reasonable time of receiving it. We will repair, replace, or refund the item (including reasonable return postage), in line with your rights under the Australian Consumer Law.
Wrong item sent: If we send you the wrong item, we will replace it or refund you in full, and cover return postage.

5.4 Your rights under the Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that applies to you under the Australian Consumer Law or any other law and cannot lawfully be excluded. Where any part of these Terms would have that effect, it is limited so as not to breach that law.

6. Payment

We accept payment by card using the forms on this site or direct bank transfer.
Bank details for direct transfer: BSB: 633000 Account Number: 195768379.
Please use your name and membership number as the payment reference so we can match your payment promptly.

7. Delivery of Products

USB disks and merchandise are posted to the address you provide at the time of order. Please check your address is correct — we are not responsible for items lost due to an incorrect address supplied by you, though we will always try to help resolve delivery problems.
Estimated delivery timeframes are indicative only and may be affected by Australia Post or courier delays outside our control.

8. Limitation of Liability

To the extent permitted by law, and subject to your non-excludable rights under the Australian Consumer Law described above, the Club’s liability for any loss or damage arising from your membership, attendance at an event, or purchase of a product is limited to resupplying the relevant service or product, or refunding the amount you paid for it. The Club is not liable for indirect or consequential loss.

9. Privacy

Information you provide when joining, booking an event or buying a product (such as your name, address, email and payment details) is used only to administer your membership, booking or order, and is handled in accordance with our [Privacy Policy — link]. We do not sell your personal information to third parties.

10. Changes to These Terms

We may update these Terms from time to time, for example to reflect changes in the law or in how the Club operates. The current version will always be available on this page, and the “last updated” date at the top will change. Changes will not apply retrospectively to a booking or purchase you have already made and paid for.

11. Governing Law and Contact

These Terms are governed by the laws of Victoria, Australia. If you have any questions about these Terms, a booking, an order, or would like to request a refund, please contact the Admin at raotc@raotc.org.au.